Staff Business Systems Analyst (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Staff Business Systems Analyst (AI): Driving the transformation of service operations technologies and platforms for Customer Success with an accent on process automation and AI-powered solutions. Focus on business process reengineering (BPR), translating complex analysis into actionable insights, and optimizing end-to-end operational effectiveness.
Location: Mountain View or San Diego, California
Salary: $156,500 - $229,000
Company
is a global financial technology platform powering prosperity for millions of customers through products like TurboTax, Credit Karma, QuickBooks, and Mailchimp.
What you will do
- Define long-term capability strategies and align them with strategic business goals.
- Analyze complex business problems to implement process automation and re-engineering.
- Develop detailed business requirements and incorporate end-user feedback into solution designs.
- Drive the development and implementation of AI-powered solutions to enhance operational effectiveness.
- Bridge the gap between high-level strategy and technical execution through collaboration with SMEs.
- Identify system gaps and document connectivity for complex platform products.
Requirements
- 5+ years of experience in operations within a fast-moving technology-driven or supply chain organization.
- Strong understanding of SDLC and Business Process Reengineering (BPR) principles.
- Advanced knowledge of GenAI technologies and their application to solve business problems.
- Proficiency with analytics tools to translate data into actionable insights.
- Undergraduate degree in a business, technical, or science discipline.
- Must be based in Mountain View or San Diego, California.
Nice to have
- 2-3 years of top-tier management consulting experience.
- MBA or advanced degree.
Culture & Benefits
- Competitive compensation package with pay-for-performance rewards.
- Eligibility for cash bonuses and equity rewards.
- Comprehensive benefits for full-time employees.
- Focus on continuous learning and professional mentorship.
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