Senior Software Engineer (SRE, Databases)

TL;DR

Senior Software Engineer (SRE, Databases): Ensuring the reliability and scalability of Grafana Cloud database products (Mimir, Loki, Tempo, Pyroscope) with an accent on multi-tenant system operations and SLO management. Focus on designing automation, leading incident response, and partnering with product squads to maintain high-SLA environments.

Location: Must be based in US timezones

Salary: $154,445 - $185,334

Company

hirify.global is the company behind the open observability cloud, providing a flexible, scalable platform trusted by millions of users and thousands of customers worldwide.

What you will do

• Partner with product engineering squads to own production reliability for high-SLA customer environments.
• Design and implement automation to scale reliability practices and eliminate toil.
• Define and evolve per-tenant SLOs and reliability models.
• Serve as a primary escalation point and lead incident response and post-incident reviews.
• Influence feature design to ensure production scalability and operability.
• Participate in on-call rotations to ensure system health.

Requirements

• 6+ years of engineering experience, with at least 3 years in SRE, CRE, or production engineering.
• Strong Kubernetes experience in AWS, GCP, or Azure.
• Familiarity with infrastructure-as-code tooling such as Helm, Terraform, or Jsonnet.
• Experience operating multi-tenant systems in production and designing SLOs.
• Proficiency in one or more programming languages like Go, Python, or Java.
• Must be based in US timezones.

Nice to have

• Formal customer reliability engineering experience.
• Deep knowledge of Linux internals, networking, and cloud storage.
• Experience with AI-assisted development workflows.

Culture & Benefits

• 100% remote-first global company.
• 30 days of annual leave per annum, including reserved company shutdown days.
• Restricted Stock Units (RSUs) for all team members.
• Company-funded budget for AI coding assistants.
• Transparent, innovation-driven culture with high autonomy.
• In-person onboarding for new hires.