Account Executive (Retention & Digital Products)

TL;DR

Account Executive (Retention & Digital Products): Driving new business and expansion revenue for retention marketing and digital product services with an accent on building partner ecosystems and industry networking. Focus on closing high-value deals, managing upsell/cross-sell motions, and establishing deep vertical credibility in the DTC and MarTech space.

Location: NYC strongly preferred; hybrid role with expected in-office time for those near HQs.

Company

A high-growth, AI-powered performance marketing agency that integrates executive-level strategy with proprietary technology to drive measurable revenue for DTC brands.

What you will do

• Own quarterly new-business quotas for retention and digital product service lines.
• Build and maintain a durable referral engine through partnerships with platforms like Klaviyo and Shopify.
• Represent the agency at key industry conferences and events to surface and nurture high-value leads.
• Lead the full commercial lifecycle, including scoping, pricing, proposal development, and closing.
• Drive expansion revenue by working with internal leadership to identify upsell and cross-sell opportunities within the existing client base.
• Maintain accurate pipeline documentation and reporting within HubSpot and Notion.

Requirements

• 5+ years of experience in a full-cycle Account Executive or equivalent sales role.
• Documented closing track record in agency, MarTech, or SaaS environments.
• Deep vertical expertise in retention marketing, SEO, AI-search (GEO), CRO, and web development.
• Strong network-building skills with the ability to turn partnerships and events into a consistent pipeline.
• Polished communication skills with the ability to present effectively to founders and CMOs.
• Fluent English is required for high-level stakeholder management.

Culture & Benefits

• Unlimited PTO and paid US holidays.
• Remote-first culture with hybrid flexibility for those near NYC, Lisbon, Brazil, or Spain hubs.
• Comprehensive health, dental, and vision coverage.
• Robust 401(k) program with company match and profit-sharing.
• Uncapped commission structure with accelerators for self-sourced pipeline.
• Flexible parental leave and a focus on autonomy, accountability, and high-performance outcomes.