IT Manager/Product Owner (Salesforce)

TL;DR

IT Manager/Product Owner (Salesforce): Shape and deliver Salesforce-centered products and event-driven business processes with an accent on translating roadmap features into user stories and acceptance criteria, and orchestrating cross-functional delivery. Focus on balancing business value with technical feasibility, ensuring security/privacy/compliance, and driving integrations across Salesforce, Cvent, and web properties.

Company

hirify.global delivers next-generation commercialization services for the life sciences industry.

What you will do

• Shape squad vision/roadmap, prioritize backlog, and translate requirements into user stories and acceptance criteria.
• Lead cross-functional delivery with Product Managers, Engineering, UX, Analytics, and other stakeholders to ensure the squad builds the right thing.
• Drive end-to-end execution: sprint planning, release planning, demos, blocker removal, and reporting on sprint metrics and user results.
• Ensure products/features meet security, privacy, and compliance standards; manage technical feasibility tradeoffs and tech debt vs feature delivery.
• Own documentation and information, and coordinate interdependencies and timelines across Product/Platform teams.
• Plan resourcing (role changes, ASOE requests, interviewing, selection, onboarding) and drive team OKRs.

Requirements

• Location: Greater Boston area (hybrid: 3 days per week in the office).
• 7+ years of relevant work experience.
• Strong working knowledge of Salesforce / Sales Cloud, including event-driven Campaigns (not traditional sales funneling).
• Experience gathering requirements and translating them into a product vision using product development, engineering, and UX expertise.
• Experience managing a product backlog/release plan, tracking team-level metrics, running product ceremonies, and removing blockers.
• Experience in pharma/life sciences or other highly regulated industries.

Culture & Benefits

• Patient-minded, client-delight, and action-oriented culture focused on measurable impact.
• Emphasis on diversity, inclusion, and transparent communication.
• Contract role with competitive compensation and benefits for employees (details vary by location).
• Commitment to reasonable accommodations during the hiring process.

Hiring process

• Interviews to assess product/technology leadership, Salesforce experience, and ability to translate business needs into delivery plans.
• Evaluation of stakeholder management, Agile practices, and experience in regulated environments.