Senior Program Manager, Technical (Fintech)

TL;DR

Senior Program Manager, Technical (Fintech): Leading end-to-end programs across a global money movement network with an accent on loss management, risk reduction, and cost savings. Focus on designing operating models for incident management, automating recovery workflows using AI/LLM, and coordinating cross-functional strategic execution.

Location: Hybrid based in Seattle, WA (In-office expectation of at least 50% of the time monthly).

Salary: $136,000 - $170,000

Company

hirify.global is a financial services company providing secure and reliable global money transfer solutions for immigrants and their families.

What you will do

• Lead end-to-end high-risk programs, taking proactive ownership of strategic execution and financial outcomes.
• Define multi-year improvement strategies for loss thresholds, risk tiers, and escalation frameworks.
• Own company-level goals for delivering dollar savings and reducing transaction costs.
• Design operating models, SOPs, and recovery mechanisms for addressing quality issues and financial loss incidents.
• Leverage AI/LLM tooling to build scalable preventive solutions and automate investigation and recovery workflows.
• Lead MBRs and executive reviews, delivering high-visibility reporting on metrics and risks to diverse stakeholders.

Requirements

• 7+ years of program or technical program management experience in FinTech, payments, money movement, or risk/loss operations.
• Proven experience leading end-to-end programs with measurable outcomes in loss reduction or cost savings.
• Data-driven approach with at least beginner-level SQL proficiency for opportunity sizing and prioritization.
• Experience designing processes, SOPs, and operational workflows.
• Ability to influence and align cross-functional partners in Product, Engineering, Operations, and Finance.
• Must be based in or be able to work from Seattle, WA to meet hybrid office requirements.

Nice to have

• Hands-on curiosity and experience applying AI/LLM tooling to reduce manual efforts and improve detection.

Culture & Benefits

• Flexible paid time off and comprehensive health, dental, and vision insurance.
• 401k plan with company matching and Employee Stock Purchase Plan (ESPP).
• Paid parental, medical, military, and family care leave.
• Mental Health and Family Forming benefits.
• Continuing education benefits.
• Connected Work Culture emphasizing in-person collaboration (typically 3 days a week in office).