Technical Account Manager (AdTech)

TL;DR

Technical Account Manager (AdTech): Managing platform adoption and client success for an AI-powered advertising suite with an accent on technical onboarding, product demos, and workflow optimization. Focus on bridging the gap between client needs and product capabilities by partnering with internal Data, AI, and Engineering teams.

Location: Must be based in the USA or Canada

Company

hirify.global is a technology company focused on building advanced AI-powered solutions for the advertising and marketing industry.

What you will do

• Own platform usage and adoption KPIs across assigned client accounts.
• Lead onboarding and training sessions to ensure clients maximize platform value.
• Run product demos and explain complex features in a clear, client-friendly manner.
• Identify adoption gaps and develop actionable plans to increase active platform usage.
• Collect and translate client feedback into clear product and data recommendations.
• Partner cross-functionally with Product, Data, AI Lab, and Support teams.

Requirements

• Must be based in the USA or Canada
• 3+ years of experience in Technical Account Management, Sales Engineering, or Customer Success.
• Experience with SaaS platforms, analytics tools, or workflow products.
• Background in AdTech, MarTech, digital advertising, or AI-powered tools.
• Strong presentation skills with the ability to explain technical concepts to non-technical audiences.
• Excellent written and verbal English proficiency.

Culture & Benefits

• Competitive salary package.
• Unlimited PTO policy with active encouragement to take time off.
• Growth-focused environment with access to learning resources.
• Regular virtual team events to foster connection in a remote setting.
• Culture of trust, ownership, and results-oriented collaboration.

Hiring process

• Screening Interview (45 minutes) with a recruiter.
• Team Interview (up to 60 minutes) with Team Lead and colleagues.
• Final Interview (up to 60 minutes) for an in-depth discussion of experience and skills.