Network Intelligence Advisor (US West)

TL;DR

Network Intelligence Advisor (Network Observability): Leading technical professional services projects and acting as a trusted advisor for existing customers with an accent on network infrastructure optimization and complex problem-solving. Focus on integrating the platform into unique customer environments, leveraging APIs, and driving maximum value through deep technical engagement.

Location: Must be based on the U.S. West Coast

Salary: $144,000 - $168,000 (Base), OTE: $180,000 - $210,000

Company

hirify.global is a network intelligence platform for modern infrastructure teams, unifying cloud, device, flow, and synthetic data to provide real-time visibility for global market leaders.

What you will do

• Lead and execute technical professional services projects to implement advanced features and integrations.
• Provide expert guidance on network observability and infrastructure design.
• Analyze customer usage patterns to uncover opportunities for increased value and visibility.
• Integrate the platform with in-house tools and workflows using APIs and scripting.
• Conduct technical check-ins to share roadmap updates and identify expansion opportunities.
• Act as a customer champion by channeling technical feedback to the Product Management team.

Requirements

• 5+ years of experience in high-tech solutions engineering, professional services, or network engineering.
• Must be located on the U.S. West Coast.
• Strong understanding of network protocols including Netflow, BGP, SNMP, DNS, TCP/IP, and HTTP.
• Proven experience managing Cisco/Juniper routers and Linux servers.
• Exceptional verbal and written communication skills for staff-level technical discussions.
• Ability to travel up to 25% of the time for customer interactions and industry events.

Nice to have

• Experience with Python, Bash, or Ansible for automation.
• In-depth knowledge of public cloud architectures (AWS, GCP, Azure).
• Familiarity with tools like Elastic, Grafana, Prometheus, or LibreNMS.
• Database and SQL experience.

Culture & Benefits

• 100% company-paid health, vision, and dental premiums for employees and dependents.
• Annual Health Reimbursement Account (HRA) of $3,000 (individual) or $4,500 (family).
• Open PTO policy, quarterly Wellness Days, and 10+ paid holidays.
• 401(k) retirement account and stock options.
• Home office reimbursement and paid family/medical leave.