Social Account Director

TL;DR

Social Account Director: Leading social and content delivery for complex accounts with an accent on strategic consultancy, project management, and cross-functional collaboration. Focus on driving account growth, ensuring high-quality creative output, and supporting the expansion of the Miami office.

Location: Must be based in or able to commute to Miami, Florida (Hybrid: 2 days in office per week).

Company

A values-driven social and content agency that combines creative excellence with channel best practice to drive meaningful performance for global brands.

What you will do

• Serve as the key client contact for large retained social accounts, managing relationships and senior-level expectations.
• Oversee end-to-end delivery of complex social content projects, ensuring quality control and operational efficiency.
• Lead strategic and creative presentations, acting as a consultant to clients and internal stakeholders.
• Collaborate with creative, production, performance, and strategy teams to deliver innovative content.
• Drive commercial growth on accounts by identifying opportunities and contributing to pitches and proposals.
• Provide leadership and oversight to core teams to ensure account health and proactive project management.

Requirements

• Agency experience at an Account Director level or equivalent is required.
• Proven background in social and content marketing.
• Demonstrated experience managing large or complex accounts in a leading role.
• Excellent project management capabilities and an eye for best-practice delivery.
• Confident and consultative approach when interfacing with senior clients.
• Strong collaborative skills to work effectively with internal specialists and external stakeholders.

Nice to have

• Experience with both B2B and B2C clients.
• Background in influencer marketing.
• Experience working with global clients.

Culture & Benefits

• Recognized in Campaign’s Best Places to Work for seven consecutive years.
• Hybrid working model with 2 days per week in the office.
• Annual team mini-break in Europe.
• Open, engaged, and inspirational agency culture.