Social Account Manager (Social Media)

TL;DR

Social Account Manager (Social Media): Overseeing the delivery of complex social content projects and managing high-level client relationships with an accent on project management and social consultancy. Focus on collaborating with cross-functional teams to ensure high-quality content output and driving commercial account growth.

Location: Hybrid (Miami, Florida, US) - 2 days per week in office

Company

hirify.global is a global social and content agency that combines content excellence with channel best practices to drive performance for ambitious brands.

What you will do

• Act as the primary contact for large retained social accounts, managing senior client relationships and handling escalations.
• Lead the end-to-end delivery of complex social content projects and campaigns from planning to execution.
• Collaborate closely with Creative, Production, Performance, and Strategy teams to produce innovative content.
• Act as a strategic content lead, evaluating performance and identifying opportunities for strategy evolution.
• Drive commercial growth within existing accounts and support new business proposals and pitches.

Requirements

• Agency experience at an Account Manager level or equivalent.
• Strong background in social media and content production.
• Proven experience managing large or complex accounts in a leading role.
• Excellent project management capabilities and a commitment to best-practice delivery.
• Confidence in a consultative approach when dealing with senior clients.
• Ability to interface effectively with a variety of internal specialists and external stakeholders.

Nice to have

• Experience working with both B2B and B2C clients.
• Experience in influencer marketing.
• Experience managing global clients.

Culture & Benefits

• Recognized as one of Campaign Magazine's Best Places to Work for seven consecutive years.
• Hybrid working model with a requirement of 2 days per week in the office.
• Annual team mini-break in Europe.
• An open, engaged, and inspirational company culture.