Provider Success Associate (Medtech)

TL;DR

Provider Success Associate (Medtech): Supporting healthcare providers in New Jersey with the operationalization of the Clover Assistant platform with an accent on relationship management and data-driven performance. Focus on onboarding clinicians, driving tool adoption, and analyzing practice trends to improve patient outcomes.

Location: Must be based in New Jersey with ability to perform onsite visits 2-4 days per week.

Salary: $80,000 - $100,000 USD

Company

hirify.global is reinventing health insurance by combining data and human empathy to provide personalized care through custom software and analytics.

What you will do

• Serve as the primary point of contact for healthcare providers and staff using the Clover Assistant.
• Engage and onboard new providers and practice staff onto the platform.
• Conduct regular in-person check-ins with practices to reinforce presence and support tool utilization.
• Proactively identify trends and develop solutions to assist practices in driving performance.
• Maintain up-to-date knowledge of features and document best practice workflows to drive adoption.
• Foster trusting relationships with clinicians through provider empathy and consistent support.

Requirements

• 5+ years of experience in healthcare sales, healthcare provider engagement, or SaaS Customer Success.
• Reliable source of transportation for onsite visits across New Jersey (required 2-4 days per week).
• Strong metrics-focused background in customer success or account management.
• Proven experience establishing strong relationships with healthcare providers and office staff.
• General understanding of healthcare concepts, including claims processing, EHRs, medical billing, and Medicare Advantage.

Nice to have

• Experience working in a primary care practice.

Culture & Benefits

• Financial: Competitive base salary, equity opportunities, performance-based bonuses, and 401k matching.
• Health: Comprehensive medical, dental, and vision coverage for employees and families.
• Balance: No-Meeting Fridays, monthly company holidays, and a generous flexible time-off policy.
• Development: Access to learning programs, mentorship, and professional development funding.
• Perks: Employee Stock Purchase Plan (ESPP), reimbursement for office setup, and monthly cell phone & internet stipends.