Brand Insights Manager (Greater China)

TL;DR

Brand Insights Manager (Greater China): Delivering data-driven insights and strategic recommendations to high-service customers in the fashion, lifestyle, and beauty industries with an accent on data storytelling and account management. Focus on building long-term customer relationships, identifying upsell opportunities, and translating complex datasets into actionable marketing strategies.

Company

hirify.global is a global SaaS company providing data-driven insights and performance measurement tools for the fashion, luxury, and beauty industries.

What you will do

• Manage a portfolio of high-value customer accounts, ensuring health, satisfaction, and contract renewals.
• Analyze complex datasets to identify trends and patterns, providing actionable recommendations for brand performance.
• Present detailed reports and insights to stakeholders using effective storytelling techniques.
• Collaborate with internal teams to share customer feedback and pilot new product developments.
• Identify and nurture upsell and cross-sell opportunities in coordination with the sales team.
• Maintain accurate client documentation and account health tracking within Salesforce.

Requirements

• 2-3 years of experience in data analytics and management.
• Intermediate proficiency in Excel and a strong aptitude for writing data-driven insights.
• Proven ability to lead presentations and engage with diverse stakeholders through storytelling.
• Strong project management and relationship-building skills.
• Ability to adapt to complex, changing environments and resolve issues constructively.
• Understanding of business challenges within the fashion, lifestyle, or beauty sectors.

Culture & Benefits

• Dynamic and international team environment with a focus on autonomy.
• Access to learning and development allowances to support professional growth.
• Flexible work arrangements and support for home office setup.
• Comprehensive benefits package tailored to the specific location.
• Commitment to diversity, equity, and inclusion as an equal opportunity employer.

Hiring process

• Introductory call with the team.
• Meet & Greet session.
• Skills assessment to evaluate analytical and presentation capabilities.
• Leadership interview.