Analyst, Customer Success (CPG)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Analyst, Customer Success (CPG): Delivering retail measurement insights and performance analysis for Consumer-Packaged Goods clients across Asia with an accent on consulting and data-driven storytelling. Focus on optimizing client use of NIQ tools and transforming the customer experience through analytics excellence.
Location: Hong Kong (Kowloon)
Company
NIQ is the world’s leading consumer intelligence company, delivering a holistic retail read and comprehensive consumer insights through advanced analytics.
What you will do
- Analyze business issues and provide performance overviews for CPG clients across Asia.
- Deliver in-depth consulting services and thought leadership based on retail measurement data.
- Utilize RMS and Panel solutions to generate value for clients.
- Collaborate with Consulting Leads and Customer Service to enhance the customer experience.
- Guide clients on optimizing the use of Essentials.
- Develop and deliver business solutions for client performance tracking.
Requirements
- Bachelor's degree or higher.
- 0-1 years of experience; fresh graduates are welcome to apply.
- Must hold a valid work visa in Hong Kong.
- Knowledge of the Consumer-Packaged Goods (CPG) industry.
- Proficiency in English and Chinese (Cantonese and Mandarin).
- Strong analytical skills and the ability to interpret data through storytelling.
Culture & Benefits
- Flexible working environment.
- Volunteer time off.
- Access to LinkedIn Learning.
- Employee-Assistance-Program (EAP).
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →