Account Manager (SaaS)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Account Manager (SaaS): Managing and growing existing client business for an event management platform with an accent on customer retention and account growth. Focus on driving product adoption, conducting onboarding and demos, and identifying expansion opportunities within a B2B portfolio.
Location: Remote (Must be able to accommodate CET working hours)
Compensation: Up to 110k EUR OTE
Company
Comprehensive event management platform helping conference organizers create engaging event experiences for major brands and non-profits.
What you will do
- Manage a pipeline of existing customers to achieve Net Revenue Retention and Account Retention targets.
- Act as the primary contact for professional event planners and marketers from various organizations.
- Lead initial onboarding, strategy conversations, and long-term relationship building for 60+ accounts.
- Conduct regular product demos, training sessions, and account-level debriefs to drive adoption.
- Prospect for growth and upsell opportunities within the existing client base.
- Coordinate project delivery by collaborating with graphics, support, and product teams.
Requirements
- 2-3 years of experience in B2B Sales and Event Management, preferably in SaaS.
- Fluency in English and German is required.
- Ability to work according to CET (Central European Time) working hours.
- Experience with event technology including registration, event apps, badges, and AV solutions.
- Proven track record of exceeding targets through upsells and growth.
- Proficiency with CRM tools such as HubSpot or Salesforce.
Nice to have
- Prior experience providing in-person support or on-site services.
Culture & Benefits
- Competitive total compensation up to 110k EUR OTE.
- Generous time-off policy: 25 vacation days, 3 summer days, and your birthday as a holiday.
- Remote-first environment with opportunities for in-person meetups at WeWork offices.
- Top-of-the-line hardware and professional collaboration software provided.
- Supportive, passionate, and collaborative team culture.
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