Finance ERP Application Owner (Microsoft Dynamics)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Finance ERP Application Owner (Microsoft Dynamics): Managing and optimizing business-critical Finance ERP applications for a leading e-commerce pharmacy with an accent on operational stability and application lifecycle management. Focus on driving incident resolution, implementing sustainable improvements, and coordinating between business stakeholders and developers.
Location: Hybrid in Cologne, Germany (requires periodic office visits for anchor days)
Company
Europe’s No.1 e-pharmacy powered by innovation and passionate teams.
What you will do
- Take ownership of the operational lifecycle of business-critical Finance ERP applications to ensure reliability and maintainability.
- Drive incident management, root cause analysis, and problem resolution.
- Manage L1/L2 application operations and collaborate with consultants and developers on L3 topics.
- Support operational readiness and validate new changes and enhancements.
- Identify recurring issues and implement sustainable improvements for operational excellence.
- Create and maintain operational documentation, runbooks, and knowledge articles.
Requirements
- 3+ years of experience supporting or managing Finance business processes within an ERP or enterprise application environment.
- Strong understanding of application lifecycle and IT service management (ITSM) principles (ITIL is an advantage).
- Analytical mindset capable of identifying root causes and driving long-term improvements.
- Fluency in English is required.
- Must be based in or able to work from Cologne, Germany, for hybrid anchor days.
Nice to have
- Experience with Microsoft Dynamics AX 2009 or Dynamics 365.
- Proficiency in German.
- Interest in leveraging AI and automation to improve support processes.
Culture & Benefits
- Comprehensive onboarding program with dedicated welcome days.
- Budget of 500.00 € for home office equipment setup.
- Fully reimbursed travel and hotel expenses for office anchor days.
- Support for individual growth through internal and external training.
- Employee referral program with bonuses for successful recommendations.
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