Consultant – Operations Implementer (ERP)

TL;DR

Consultant – Operations Implementer (ERP): Leading the operational training and implementation phase of client projects for contractERP based on Microsoft Dynamics 365 Business Central with an accent on business process analysis and client education. Focus on analyzing client workflows, recommending optimal transaction processes, and ensuring successful system adoption.

Location: Remote (US or Canada)

Salary: $95,000 - $115,000 USD

Company

hirify.global is a global technology provider specializing in software solutions for customizable products and spaces, particularly in the construction supply, kitchen, and flooring industries.

What you will do

• Lead operational training and the implementation phase of contractERP for clients.
• Analyze client business needs and existing workflows to recommend optimal transaction processes.
• Coordinate project tasks, manage resources, and ensure deliverables are completed on schedule.
• Develop detailed homework, pilot test scripts, and provide post-go-live support to users.
• Perform QA testing for software releases and update training documentation and videos.
• Collaborate with internal teams to enhance implementation methodologies and support smooth go-lives.

Requirements

• Experience with Microsoft NAV/Business Central (BC).
• Must be legally authorized to work in the US or Canada; no sponsorship provided.
• English proficiency is required for communication with international customers and reviewing technical documentation.
• 2–5 years of experience in the Door and Hardware (DHI) industry as a Project Manager or Administrator (preferred).
• Intermediate Microsoft Excel skills.
• Ability to travel as needed.

Nice to have

• Experience with contractERP (cERP).

Culture & Benefits

• Flexible and autonomous work environment.
• Comprehensive benefits package including potential bonuses, commissions, or equity.
• Culture of openness, trust, and respect, encouraging authentic self-expression.
• Focus on professional growth and the opportunity to shape spaces where people live and work.