Lead Crypto Community Manager

Crypto Community Manager

Company

Stronghold

Conditions

4 days agoLeadSalary: 100K - 165KSan Francisco, USA Hybrid Full Time Community Jobs by Stronghold

Stronghold Stronghold provides payment and financial infrastructure through developer APIs, enabling businesses to integrate fast, secure, and accessible payment tools. Their services include programmable ACH payments, real-time clearing, and virtual payment networks, with a mission to build a more inclusive, stable, and connected global economy. San Francisco, USA Funding Seed ($3.3M) Seed ($3.3T) Investors Hack VC Array Ventures Cantos Precursor Ventures Vinny Lingham Projects Stronghold Infrastructure About Stronghold Stronghold is a financial technology company providing payment and financial infrastructure for businesses through developer APIs. They enable companies to embed fast, secure, and accessible financial services, including both legacy and next-generation payments. Their offerings include programmable ACH payments, real-time clearing and settlement, micropayments, Stronghold Direct, Merchant Financing, Checkout, Card Processing, and the ability to create custom virtual payment networks or join StrongholdNET. Founded by Tammy Camp and Sean Bennett with a vision to build a more inclusive, stable, and connected global economy, Stronghold has collaborated with companies like IBM to leverage blockchain infrastructure. Their leadership team has extensive experience in fintech and modern ledgering. View jobs by Stronghold

Skills

Ama Analytics Blockchain Chatgpt Claude Communication Community Management Content Creation Cryptocurrency Discord Event Management Sentiment Analysis Social Media Telegram Twitter

About the Role

You'll serve as the primary face and voice of our token community, building meaningful relationships, developing long-term engagement strategies, and representing SHx at events and conferences. You'll own the entire community function, from planning activations to facilitating user feedback loops, with the goal of strengthening the SHx ecosystem across Discord, Twitter/X, and Telegram. You'll report to the CEO and collaborate closely with the Marketing Associate, Content Producer, and Product Marketing teammates.

Requirements

• 7+ years of experience in community management or a similar role, preferably in blockchain, fintech, or tech startups
• Demonstrated success in building and managing online communities
• Exceptional written and verbal communication skills
• Proficiency in social media platforms, community management tools, and analytics software
• Strong organizational skills and ability to juggle multiple projects
• Must be proficient in prompting AI tools like ChatGPT and/or Claude
• Familiarity with cryptocurrency, blockchain technology, and SHx is a strong plus
• A deep understanding of online communities and the ability to navigate the complexities of community dynamics
• Authorized to work in the United States (required)
• No visa sponsorship available at this time

Responsibilities

• Own and lead SHx's community strategy, growth, and engagement across key platforms
• Respond to community inquiries and feedback with empathy and accuracy
• Represent SHx at industry meetups, events, and conferences
• Design and host virtual events like AMAs, webinars, and token updates
• Work closely with marketing and product to surface community insights
• Create updates and high-signal messaging tailored to SHx token holders and advocates
• Track engagement, sentiment, and report on community health to leadership
• Provide regular reports to leadership on community growth, engagement, and sentiment

Benefits

• Health benefits

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