Regional Trainer

TL;DR

Regional Trainer (Retail Training): Manage the full learning cycle for the London and South region by delivering training workshops, coaching store teams, and using people data and commercial metrics to close skills gaps. Focus on improving product knowledge, selling skills, and customer experience standards through field-based training, content creation, and measurable training effectiveness.

Location: London or the South (field-based; regular travel across the region)

Company

hirify.global empowers frontline retail teams through training, retail operations support, and customer-focused shop experiences.

What you will do

• Deliver engaging training workshops for frontline store teams (face-to-face and online).
• Provide on-the-shopfloor coaching with 3–4 days per week spent in stores, including occasional overnight stays and some weekend work.
• Analyse learning needs using people data, commercial results, business metrics, and frontline feedback to recommend learning solutions.
• Support Store Managers and retail teams with product knowledge, sales skills, customer experience excellence, and management capability.
• Create learning content, including bite-sized digital resources and short training videos.
• Evaluate training effectiveness, improve content and delivery based on feedback, and complete training administration and reporting.

Requirements

• Based in London or the South.
• A full clean UK driving license.
• Proven experience in a training, coaching, L&D, or retail development role, ideally in branded retail.
• A strong track record of delivering training that positively impacts commercial results.
• Excellent selling skills and strong understanding of premium customer experience.
• Confidence working independently while keeping stakeholders informed, and ability to give constructive feedback during store visits and workshops.

Culture & Benefits

• Training and development opportunities.
• Discretionary annual bonus scheme.
• hirify.global employee discount.
• Wellbeing initiatives and EAP.
• Company and team events.

Hiring process

• Not specified in the provided posting.