Team Lead, Employer Analyst (Fintech)

TL;DR

Team Lead, Employer Analyst (Fintech/Healthtech): Leading a team of analysts to deliver exceptional employer onboarding and implementation experiences with an accent on operational excellence and team coaching. Focus on guiding complex plan changes, solving root-cause data issues, and implementing scalable process enhancements.

Location: 25% Hybrid in Maitland, FL or Milwaukee, WI

Salary: $53,000 - $90,400

Company

hirify.global is a fintech and healthtech company specializing in benefits administration platforms.

What you will do

• Lead and coach a team of Employer Implementation Analysts to drive operational excellence and best practices.
• Guide complex employer onboarding, renewals, plan changes, funding, and configuration activities.
• Collaborate with Operations, Product, and Technology teams to resolve obstacles and improve client outcomes.
• Serve as a subject matter expert for complex operational, configuration, and data file exchange issues.
• Identify trends and implement scalable process enhancements to elevate the employer experience.
• Create knowledge-sharing resources and mentor peers to foster a culture of accountability.

Requirements

• 3+ years of experience in employer implementations, benefits administration, operations, or client service within healthcare or financial services.
• Deep knowledge of benefit plans, eligibility, enrollment, funding, and operational workflows.
• Strong leadership, coaching, and problem-solving skills.
• Proficiency in Microsoft Office applications (Excel, Outlook, Word, PowerPoint).
• Must be based in or able to work hybrid in Maitland, FL or Milwaukee, WI.

Culture & Benefits

• Flexible work environment.
• Competitive salaries, paid vacation, and holidays.
• Robust professional development programs.
• Comprehensive health, wellness, and financial packages.
• People-first culture emphasizing collaboration and mutual success.