Director Of Membership (Association Management)

TL;DR

Director of Membership (Association Management): Providing strategic and operational leadership for the membership program with an accent on growth, retention, and member lifecycle management. Focus on modernizing systems, leveraging AI for engagement, and driving organizational sustainability through data-informed decision-making.

Location: Must be based in the US

Salary: $105,000 - $127,000 annually

Company

hirify.global is a non-profit association dedicated to advancing higher education through the use of information technology.

What you will do

• Develop and execute comprehensive membership growth and retention strategies.
• Lead and mentor the Membership team, including direct supervision of operations staff.
• Oversee membership infrastructure, including CRM/AMS systems and data governance.
• Collaborate with cross-functional teams to align membership value with research, events, and publications.
• Manage departmental budgets, dues forecasting, and key performance indicators.
• Integrate AI-driven solutions to enhance member personalization and operational efficiency.

Requirements

• Bachelor’s degree required.
• 10-15 years of progressive experience in membership or association management.
• Proven leadership experience managing complex teams and operations.
• Must be based in the US.
• Strong financial, analytical, and strategic management skills.
• Demonstrated AI literacy and ability to apply AI to business strategy.

Nice to have

• ASAE’s certificate in Association Management or CAE.

Culture & Benefits

• Robust benefit package including medical, dental, and vision insurance.
• 2-for-1 employer match to 403(b) retirement plan up to 10% of base salary.
• 36-hour work week with no reduction in pay.
• 15 days of vacation, 6 personal days, and 9 paid holidays annually.
• Professional development assistance and monthly connectivity reimbursement.
• Paid time off during the office closure between Christmas and New Year’s Day.