Clinical Success Director (Medtech)

TL;DR

Clinical Success Director (Medtech): Driving customer value and long-term success for health systems through strategic clinical leadership and executive relationship management with an accent on aligning clinical initiatives with business objectives. Focus on developing clinical strategic plans, analyzing healthcare trends, and leading annual corporate account reviews to optimize patient outcomes and operational effectiveness.

Location: Manhattan, New York, United States. Must be present and in-person at the physical sites of customers (hospitals, clinics)

Salary: $160,000–$185,000

Company

hirify.global Medical Inc. is a global leader in infusion therapy and pain management dedicated to eliminating preventable treatment errors and enhancing patient safety.

What you will do

• Partner with the Director of Health Care Systems to build executive relationships and demonstrate customer value.
• Lead the creation of new clinical value materials to improve team performance and customer satisfaction.
• Develop clinical strategic plans and analyze data trends to modify and execute growth strategies.
• Lead annual strategic corporate account clinical reviews, including SWOT analyses and 1-3 year business plans.
• Collaborate with internal departments such as Sales, Marketing, and Technical Services to ensure organizational alignment.
• Innovate customer support models based on continuous internal and external feedback.

Requirements

• Bachelor’s degree and an active Registered Nurse (RN) license.
• 12+ years of clinical or healthcare industry experience.
• 6+ years of people management experience.
• Proven ability to present at an executive level, including publications or podium presentations.
• Willingness to travel frequently with a valid driver’s license and passport.
• Compliance with healthcare customer vaccination requirements (e.g., COVID-19, Influenza) for clinical site access.

Culture & Benefits

• Comprehensive healthcare benefits package.
• 401(k) retirement plan.
• Tuition reimbursement.
• Culture of "Sharing Expertise" focused on continuous improvement and knowledge exchange.
• Professional environment committed to safety and clinical innovation.