Client Transformation Partner (ServiceNow)

TL;DR

Client Transformation Partner (ServiceNow): Leading large-scale Intelligent Operations transformation programs for Fortune 500 clients with an accent on platform adoption, governance, and financial discipline. Focus on bridging business strategy with technical execution across observability, service management, and automation capabilities to drive measurable business value.

Location: Must be based in the United States

Salary: $235,000 - $285,000 a year

Company

hirify.global builds platforms for digital business by integrating cloud infrastructure, automation, analytics, and software delivery to accelerate digital transformation.

What you will do

• Lead end-to-end governance for large-scale, multi-year Intelligent Operations transformation programs.
• Manage program interdependencies, risks, and executive stakeholder alignment across business and technology teams.
• Direct blended delivery teams of architects, developers, and process owners to ensure successful platform adoption.
• Translate business capability gaps into prioritized investment roadmaps and measurable transformation outcomes.
• Partner with C-suite leaders to align platform capabilities with enterprise priorities and long-term sustainability.
• Identify and shape follow-on business opportunities within existing accounts through trusted advisory and delivery excellence.

Requirements

• 10+ years of experience leading enterprise IT or large-scale digital transformation programs.
• Must be based in the United States.
• Deep knowledge of ServiceNow platform architecture and at least three core product lines.
• Proven experience in program forecasting, business case development, and value realization tracking.
• Executive presence with the ability to influence C-suite and Board-level stakeholders.
• Strong understanding of enterprise operating models spanning observability, service management, and automation.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance.
• 401(k) retirement plan.
• Paid company holidays, time off, and parental/caregiver leave.
• Commitment to a culture of belonging and diversity through internal groups like Moving Women hirify.global and RISE hirify.global.
• Access to a multi-million-dollar lab with top-notch technologies for development and training.
• Support for continuous learning through sponsored certifications and credentials.