Account Manager (Legal)

TL;DR

Account Manager (Legal): Managing and growing a portfolio of approximately 200 legal clients with an accent on consultative upselling, performance analysis, and churn prevention. Focus on leveraging AI-assisted insights to optimize client ROI and building long-term relationships within the legal services sector.

Location: Must be based in Austin, Texas or Pleasanton, California

Salary: $21.64/hourly plus commission

Company

hirify.global is a fully integrated online media and software services company serving over 250 million monthly visitors across high-value verticals including Health, Automotive, Legal, and Home/Travel.

What you will do

• Manage a portfolio of ~200 law-firm and legal-service clients to build long-term partnerships.
• Onboard new clients by establishing goals and ensuring successful product adoption.
• Conduct data-driven performance reviews to measure ROI and recommend optimizations.
• Drive revenue growth through strategic upselling and cross-selling of solutions.
• Monitor client health signals proactively to minimize churn.
• Collaborate with Sales, Product, and Marketing teams to improve the overall client experience.

Requirements

• 3+ years of experience in account management, client success, or consultative sales.
• Must be located in or able to work from Austin, TX or Pleasanton, CA.
• Proficiency in using data to drive recommendations and identify account opportunities.
• Experience with AI tools to improve efficiency and client interaction quality.
• Strong organizational skills with the ability to prioritize across a large book of business.
• Excellent communication and presentation skills.

Nice to have

• Experience with Salesforce or similar CRM platforms.
• Familiarity with Martindale-Avvo products or legal marketing platforms.
• Prior experience working with legal industry clients.

Culture & Benefits

• Comprehensive health insurance options including medical, dental, and vision.
• 401(k) retirement savings plan with company match.
• Paid time off (PTO) and paid holidays.
• Flexible spending accounts (FSA) for medical and dependent care.
• Access to Employee Assistance Program (EAP) and well-being coaching.
• Voluntary benefits including pet, home, and auto insurance.