Account Manager

TL;DR

Account Manager (SaaS): Driving revenue growth through the expansion of existing accounts with an accent on identifying upsell and cross-sell opportunities within a portfolio of IT management and cybersecurity solutions. Focus on building strong client relationships, executing strategic sales plans, and consistently exceeding revenue quotas in a fast-paced environment.

Location: Must be based in Norwalk, CT

Company

hirify.global is a leading provider of AI-powered IT management and cybersecurity software serving MSPs and internal IT organizations worldwide.

What you will do

• Proactively engage with current customers to identify and close upsell and cross-sell opportunities.
• Build and maintain strong relationships with key decision-makers to ensure long-term satisfaction.
• Develop and execute tailored account strategies, including regular business reviews.
• Monitor customer adoption metrics and address challenges to drive product usage.
• Consistently meet and exceed sales quotas while contributing to revenue generation strategies.
• Collaborate with internal Customer Success and Sales teams to ensure seamless solution implementation.
• Maintain accurate records of all interactions and opportunities within Salesforce.

Requirements

• 1+ years of B2B or B2C sales experience, preferably in technology or SaaS.
• Proven track record of exceeding sales targets and managing a sales pipeline.
• Ability to thrive in a fast-paced, metrics-driven environment.
• Strong analytical skills with the ability to create accurate sales forecasts.
• Proficiency in using CRM tools, specifically Salesforce.
• Excellent organizational, interpersonal, and communication skills.

Culture & Benefits

• High-growth, high-performance work environment centered on innovation and results.
• Opportunity to work with a leading global software provider backed by major investors.
• Focus on professional development and career advancement within a scaling organization.
• Commitment to equal employment opportunity and inclusive workplace practices.