Senior Director, Campaign Delivery (Goat) - 12 Month FTC

Location: London, United Kingdom. Hybrid work with teams in the office around four days a week. This is a UK-based role and requires the right to work in the United Kingdom.

Company

AI-driven media operating unit delivering media, data, partnerships, and creator-led campaigns for global brands through an agentic marketing platform.

What you will do

• Lead delivery and troubleshoot high-value global Platinum and Gold client campaigns, ensuring quality, risk mitigation, and delivery of guaranteed outcomes.
• Deploy across markets, accounts, and Organic, Paid Media, Production, and Social Media teams to address workload surges and delivery challenges.
• Review campaign execution and performance standards, applying hands-on support and best practices when assigned to client accounts.
• Build relationships with regional campaign delivery leaders and standardize workflows across the UK, US, EMEA, and APAC.
• Support global new business pitches by defining delivery strategies, complex execution plans, and operationally feasible proposals.
• Improve global processes, tool utilization, knowledge sharing, mentoring, and understanding of the Ibex platform.

Requirements

• Typically 5+ years of experience in senior delivery, campaign operations, or account director roles within influencer marketing, social media, or digital advertising agencies.
• Deep understanding of Organic Influencer Marketing, Paid Media and Programmatic, Video and Content Production, and Social Media Management.
• Hands-on player-coach approach with the ability and willingness to execute delivery tasks when required.
• Experience working across multi-regional structures, time zones, and markets including the UK, US, EMEA, and APAC.
• Strong problem-solving, adaptability, relationship-building, diplomatic, commercial, and analytical skills, including knowledge of campaign margins, resource utilization, and delivery KPIs.
• Must be based in the UK and have the right to work in the United Kingdom.

Culture & Benefits

• Open and inclusive environment built on trust, respect, creativity, collaboration, and professional growth.
• Access to global professional networks, learning opportunities, employee resource groups, and in-office events.
• Competitive medical, vision, and dental insurance, group retirement plans, and significant paid time off.
• Preferential partner discounts and employee mental health awareness days.
• Accommodation and flexibility can be discussed during the interview process; benefits may vary by office and country.