Senior Account Executive (SaaS)

TL;DR

Senior Account Executive (SaaS): Driving net new business and expanding existing customer relationships for an AI-powered experience orchestration platform with an accent on CCaaS and consultative sales. Focus on identifying new logos, nurturing a defined customer base, and aligning client business objectives with AI solutions.

Location: Hybrid in Tokyo, Japan

Company

hirify.global provides an AI-powered experience orchestration platform that helps organizations deliver personalized service, improve operational efficiency, and build stronger customer relationships.

What you will do

• Drive net new business acquisition through proactive prospecting and closing new logos.
• Manage and expand existing accounts by identifying cross-sell and up-sell opportunities.
• Execute strategic account plans balancing short-term wins with long-term growth.
• Negotiate and close complex sales opportunities across various industries.
• Collaborate with Technical Pre-Sales, Business Consultants, and Customer Success teams to ensure smooth post-sales transitions.
• Act as a trusted advisor to stakeholders, guiding them on strategic AI initiatives.

Requirements

• Proven track record of success selling cloud customer engagement solutions (CCaaS/SaaS) to diverse customers.
• Experience in complex, consultative B2B sales environments within software.
• Excellent written and verbal communication skills in Japanese.
• Ability to communicate and present effectively to senior customer executives.
• Documented success in verticals such as ISP, IT, Airlines, Real Estate, Travel, or Utilities.
• Strong negotiation, objection handling, and time management skills.

Culture & Benefits

• Opportunity to work with AI technology used by over 8,000 organizations worldwide.
• Flexible-first culture designed to support diverse ways of working.
• Access to mentorship, leadership development, and education support.
• Well-being resources and unique perks like "August Free Fridays".
• Paid volunteer time and regionally tailored family programs.

Hiring process

• Application review by the Talent Acquisition and hiring teams.
• Initial Zoom interview with a Talent Acquisition Partner.
• Interviews with the hiring manager and other team members (typically no more than five interviews total).