Senior Program & Portfolio Manager (AI)

TL;DR

Senior Program & Portfolio Manager (AI): Establishing and managing consistent project and portfolio management practices for a global customer success organization with an accent on standardized governance and executive reporting. Focus on designing intake processes, improving delivery predictability, and leveraging AI-enabled analysis tools for decision-ready narratives.

Location: Remote (Must be based in the United States)

Salary: $110,000 – $120,000 per annum

Company

Technology solutions firm that bridges the gap between strategy and execution by leveraging cutting-edge technology to create new revenue streams for organizations.

What you will do

• Design and manage end-to-end intake and triage processes for program and portfolio requests, including prioritization and backlog visibility.
• Develop and maintain standardized project-management artifacts such as charters, RACIs, and RAID logs.
• Facilitate recurring portfolio prioritization discussions and governance rhythms with senior leaders and stakeholders.
• Produce leadership-ready reporting, scorecards, and executive narratives using Power BI and AI-enabled analysis tools.
• Coordinate mitigations for cross-functional blockers and manage integrated project plans covering critical paths and dependencies.
• Coach initiative owners on project-management standards and facilitate retrospectives to improve operating rhythms.

Requirements

• 5+ years of experience in program, project, or portfolio management, or business operations.
• 3+ years of experience developing portfolio reporting and executive communications.
• Strong hands-on proficiency with Microsoft Excel and Power BI (or comparable BI platforms).
• Experience using SharePoint and Teams for collaboration and document management.
• Ability to work independently and organize ambiguous work in a complex, cross-functional environment.
• Strong written, verbal, and executive-presentation skills.

Nice to have

• Experience establishing a Project Management Office (PMO) or standardized delivery operating model.
• Familiarity with AI-enabled productivity tools for status consolidation and trend analysis.
• Experience with Power Platform, Dataverse, or Fabric.
• Knowledge of Lean, Agile, Waterfall, or hybrid project-management methodologies.

Culture & Benefits

• Medical, dental, and vision coverage.
• 401k program and Flexible Spending Account.
• Competitive PTO offerings and parental leave.
• Opportunities for professional growth and development.