Office Support Specialist

TL;DR

Office Support Specialist (Administration): Providing reception and administrative support to ensure efficient office operations with an accent on client communication, facility coordination, and operational backup. Focus on managing office supplies, processing mail, and assisting the administration and marketing teams with database maintenance and correspondence.

Location: Must be based in Richmond, VA (On-site)

Salary: $36,000 - $50,000

Company

An independent trust company providing asset management, trust administration, and estate services to individuals, families, nonprofits, and corporations.

What you will do

• Welcome clients and visitors in a professional manner.
• Manage incoming telephone calls and route them appropriately.
• Oversee office and kitchen supply inventory and restocking.
• Coordinate facility maintenance and document storage retention.
• Process daily incoming and outgoing mail and maintain logs.
• Provide administrative support to marketing and operations, including database maintenance and backup tasks like check printing.

Requirements

• Must be based in Richmond, VA and able to work on-site from 8:30am-5:00pm.
• Excellent communication skills with a professional and proactive approach.
• Strong proficiency in Microsoft Office, specifically Word, Excel, and Outlook.
• Proven ability to meet deadlines and maintain high accuracy and confidentiality.
• Understanding of company policies and procedures.

Culture & Benefits

• Majority employee-owned company with ESOP eligibility after one year.
• Comprehensive benefit package.
• Strong company culture focused on community and charitable involvement.
• Client-centered approach with a commitment to personal service.