Office Manager - Operations & Fulfillment (Administration)

TL;DR

Office Manager - Operations & Fulfillment (Administration): Providing administrative and project management support for the US Regional Headquarters with an accent on mailroom oversight and fulfillment operations. Focus on optimizing end-to-end fulfillment processes, coordinating office logistics, and managing vendor relationships.

Location: On-site in Canton, MA (Boston area), USA

Salary: $57,600 - $90,000 USD Annual

Company

hirify.global is a global health and well-being provider leveraging technology to improve health outcomes for consumers and professionals.

What you will do

• Manage detailed project planning, timelines, and milestone tracking for the regional headquarters.
• Oversee day-to-day mailroom and fulfillment operations, including receiving, sorting, and dispatching.
• Supervise fulfillment specialists and implement quality control procedures to minimize errors.
• Coordinate office operations, visitor logistics, security protocols, and technology support.
• Handle vendor procurement, inventory management, and invoice resolution with Accounts Payable.
• Drive continuous process improvement initiatives using Six Sigma methodologies.

Requirements

• Must be based in or able to work on-site in Canton, MA, USA.
• Minimum of four years of experience supervising mailroom, fulfillment, or logistics operations.
• Proficiency in Microsoft Office Suite, Google Workspace, and project management tools.
• Strong vendor management, negotiation, and time management skills.
• Exceptional customer focus and strong professional acumen.

Culture & Benefits

• Comprehensive total rewards package including competitive salary and bonus structures.
• Minimum of 3 weeks of vacation and a flexible benefits plan.
• Generous company-matched 401K.
• Commitment to diversity, inclusion, and community give-back opportunities.
• Strong emphasis on career growth and professional learning and development.