Application Support Engineer - IRESS Xplan

TL;DR

Application Support Engineer - IRESS Xplan (Xplan): Supporting and enhancing the IRESS Xplan platform with an accent on maintaining solutions, delivering configuration changes, and improving workflows and reporting. Focus on end-to-end lifecycle work for Xplan enhancements, resolving issues, and driving continuous improvement with strong data accuracy and stakeholder communication.

Location: Glasgow - Hybrid working (2 days per week in the office)

Salary: Basic salary up to £77k

Company

hirify.global hires for a collaborative technology team supporting and enhancing the organisation’s IRESS Xplan platform.

What you will do

• Maintain and improve IRESS Xplan solutions, including configuration changes and workflow enhancements.
• Develop and support reporting capabilities by creating and improving Xplan reports and templates.
• Work across the full lifecycle of Xplan changes: requirements, enhancements, deployments, issue resolution, and continuous improvement.
• Collaborate with business analysts, application engineers, data teams, product teams, and other stakeholders to deliver reliable platform outcomes.
• Use structured problem-solving to resolve incidents and improve data accuracy and quality.

Requirements

• Strong experience supporting, developing, and maintaining IRESS Xplan solutions.
• Hands-on experience with Xplan configuration, workflows, and platform enhancements.
• Experience developing solutions using Xmerge, Python, or JavaScript.
• Experience creating and improving IRESS Xplan reports and templates.
• Exposure to reporting/data tools including Power BI, Alteryx, and/or Snowflake.
• Ability to communicate effectively with both technical and non-technical stakeholders in an agile environment.

Culture & Benefits

• Hybrid working: 2 days per week in the office.
• Company bonus scheme and enhanced pension contributions.
• 25 days holiday (+ bank holidays).
• Private medical cover, life assurance, and income protection.
• Flexible benefits and learning opportunities.

Hiring process

• Application review followed by interviews to assess Xplan support experience and problem-solving approach.
• Discussion of fit for agile delivery and collaboration with technical and non-technical stakeholders.