Liability Claims Supervisor (Insurance)

TL;DR

Liability Claims Supervisor (Insurance): Overseeing a team of claims professionals handling liability and casualty claims with an accent on technical guidance, quality outcomes, and client satisfaction. Focus on monitoring claim cycle times, approving high-exposure settlements, and managing litigation.

Location: Remote (United States)

Salary: $85,000 - $92,000 / year

Company

A specialist professional services and technology firm partnering with leading insurance and highly regulated global businesses to manage risk and optimize operations.

What you will do

• Supervise and mentor a team of liability claims adjusters handling bodily injury, casualty, and transportation liability claims.
• Review high-exposure or complex liability claims and provide strategic guidance on resolution.
• Approve claim settlements within assigned authority levels and ensure appropriate reserve setting.
• Act as the primary point of contact for clients regarding claim performance and operational trends.
• Monitor team KPIs including claim cycle time, quality assurance results, and service level agreements.
• Implement operational improvements and best practices to enhance team performance.

Requirements

• 5+ years of claims handling experience in liability, casualty, or bodily injury claims.
• Prior supervisory or leadership experience.
• Strong knowledge of liability claims handling practices and litigation management.
• Excellent leadership, communication, and decision-making skills.
• Must be based in the United States.

Culture & Benefits

• Medical, dental, and vision insurance plans for employees and their families.
• 401(k) retirement plan with employer matching.
• Flexible time-off policies including Discretionary Time Off (DTO) and Paid Time Off (PTO).
• Paid holidays, life insurance, and short/long-term disability coverage.
• Inclusive work environment emphasizing diversity of thought and innovation.