Complex Claims Specialist (Cybersecurity)

TL;DR

Complex Claims Specialist (Cybersecurity): Managing high-complexity primary Cyber, Tech, and Media insurance claims with an accent on liability analysis, coverage interpretation, and vendor coordination. Focus on coordinating incident response with breach counsel and forensic investigators, recommending accurate reserves, and resolving complex cyber-risk disputes.

Location: Remote (Must be based in the United States)

Salary: $110,000 – $150,000 per year

Company

Active Insurance provider that combines comprehensive coverage with innovative cybersecurity tools to help businesses manage and mitigate digital risk.

What you will do

• Handle the intake of cyber events, coordinating with breach counsel, forensic investigators, and other vendors.
• Evaluate claim pending and recommend accurate financial reserves.
• Analyze liability and damage data for complex claims and draft detailed coverage letters.
• Manage and track the work and spend of third-party vendors, including defense and coverage counsel.
• Maintain relationships with brokers, risk managers, and general counsels within insured businesses.
• Provide data-driven informational support to underwriters and business development teams.

Requirements

• 5+ years of experience adjusting cyber claims.
• Must be a licensed claims adjuster in your state of residence.
• Must be able to obtain licensing for California and New York.
• Juris Doctor or Bachelor's Degree is preferred.
• Ability to perform in a fast-paced, changing work environment.
• Excellent communication and interpersonal skills.

Culture & Benefits

• 100% medical, dental, and vision coverage.
• Flexible PTO policy.
• Annual home office stipend and WeWork access.
• Mental and physical health wellness programs (One Medical, Headspace, Wellhub).
• Remote-first, highly inclusive culture focused on shared ownership and accountability.