Investment Proposition Oversight Analyst (Fintech)

TL;DR

Investment Proposition Oversight Analyst (Fintech): Supporting the oversight of investment propositions delivered via third-party partnerships with an accent on monitoring service performance, MI production, and issue management. Focus on ensuring compliance with the TPRMO Framework and regulatory expectations to optimize customer outcomes.

Location: Hybrid-working with 2-3 office-based days in London, Edinburgh, or Stirling

Company

A leading savings and investments firm with a 175-year heritage combining asset management and insurance expertise.

What you will do

• Oversee third-party platform arrangements (e.g., FNZ) following the TPRMO Framework and Outsourcing Policy.
• Produce and maintain oversight MI, tracking SLAs, KPIs, and risk indicators to identify trends.
• Manage incidents, breaches, and control issues, ensuring timely escalation and evidence-based closure.
• Support product governance and operational resilience standards for outsourced services.
• Collaborate with Technology, Operations, Finance, and Risk teams to ensure joined-up oversight.
• Contribute to the continuous improvement of oversight processes and management information.

Requirements

• Experience within financial services, preferably in propositions, platforms, operations, risk, or governance.
• Strong analytical skills with proven experience producing MI and reports.
• Understanding of third-party risk, outsourcing, or supplier oversight.
• Ability to manage multiple tasks, track actions, and meet strict deadlines.
• Strong relationship-building skills with both internal and external stakeholders.
• Clear written and verbal communication skills.

Nice to have

• Knowledge of FCA regulation, Consumer Duty, or product governance.
• Experience working with platform providers (e.g., FNZ) or outsourced service models.

Culture & Benefits

• Competitive pension scheme with 18% total contributions (13% employer, 5% employee).
• 38 days of annual leave including bank holidays, with options to purchase 5 additional days.
• Comprehensive "Inspiring Families" parental leave policy.
• Private healthcare, critical illness cover, and life assurance.
• Supportive environment with flexible working arrangements and workplace accommodations.