Revenue Operations Associate

TL;DR

Revenue Operations Associate: driving efficiency and productivity across the post-sales revenue cycle with an accent on customer retention operations, CRM-driven workflows, and go-to-market execution. Focus on designing operational rhythms, reducing admin-heavy processes for Customer Success, and leading end-to-end change management initiatives in a fast-paced, distributed environment.

Location: Barcelona, Spain (3 days in the office per week; commuting distance to hirify.global offices in Barcelona)

Salary: €40,000 - €48,000 EUR (base salary range)

Company

hirify.global builds products that help coaches and athletes capture video, analyze data, and share highlights.

What you will do

• Champion customer retention by supporting mutual action plans and business review sessions with the operational structure and insights Customer Success needs.
• Reduce admin-heavy workflows by identifying process bottlenecks and driving solutions that free up CSM time for relationship-building.
• Own go-to-market execution through operational efficiency initiatives, deal support, change management projects, and fiscal year planning.
• Drive operational excellence by executing complex, end-to-end projects and ensuring non-standard situations run smoothly.
• Partner with Customer Success leadership as a primary point of contact, while also identifying opportunities to impact Sales and Pre-Sales.

Requirements

• At least 2 years of experience in Revenue Operations, Sales Operations, or post-sales operations in a fast-paced environment.
• CRM proficiency: designed process workflows in a CRM tool and can explain measurable impact.
• Comfort working directly with Customer Success and Sales leadership and earning trust quickly.
• Strong analytical skills to interpret data, identify trends and problems, and recommend concrete next steps.
• Experience with change management: rolling out new systems or processes and coordinating testing, training, and communications across teams.
• Ability to collaborate effectively with distributed teams and manage updates/decisions asynchronously.

Nice to have

• Salesforce experience (CPQ is a plus).
• Gong or Gong Engage experience.
• SaaS background and familiarity with global B2B revenue engine challenges.

Culture & Benefits

• Flexible work-life support including flexible vacation time, company-wide holidays, and meeting-free timeout days.
• Autonomy and an open, honest culture with ownership from day one.
• Career growth support with resources for professional development.
• Tools and tech support whether working in the office or remotely.
• Wellbeing resources including an Employee Assistance Program and location-dependent medical and retirement benefits.

Hiring process

• Apply for the role; interviews and evaluations are used to assess fit for operational ownership and collaboration with leadership.