General Manager (SaaS)

TL;DR

General Manager (SaaS): Building and leading a new standalone business unit from the ground up with an accent on P&L ownership, go-to-market strategy, and service model design. Focus on operating in founder mode to integrate AI-powered CRM technology with managed growth services to drive measurable customer outcomes.

Location: London

Company

hirify.global is a leading AI-powered CRM platform recognized as a Gartner Magic Quadrant Visionary, helping brands achieve greater campaign efficiency and personalization.

What you will do

• Own the full business strategy, positioning, go-to-market execution, and P&L.
• Lead early business development and sales efforts to build and nurture customer relationships.
• Define and iterate on the end-to-end turnkey CRM growth service model.
• Operate in founder mode to sell, deliver, and build the initial operating playbook.
• Execute hands-on across all business functions during the early stages of the unit.
• Build and scale the team as the business model proves its value.

Requirements

• Ambitious, hands-on leader with experience taking ownership of new business initiatives.
• Meaningful background in CRM, lifecycle marketing, or marketing services environments.
• Proven involvement in business development, commercial initiatives, or new service launches.
• Strategic thinker capable of shaping vision, earning customer trust, and driving revenue.
• Strong understanding of CRM operations, segmentation, experimentation, and analytics.
• Founder-mode mindset with the ability to thrive in ambiguous, early-stage environments.

Culture & Benefits

• Rare opportunity to build a new business with the autonomy of a founder inside an established company.
• Access to existing technology, AI capabilities, and market presence of a successful platform.
• Environment that actively encourages ownership, growth, and internal promotion.
• Opportunity to define the identity and operating model of a strategically important initiative.