Property Operations Coordinator (Property Management)

TL;DR

Property Operations Coordinator (Property Management): Supporting day-to-day property management operations, project coordination, and customer communication with an accent on process improvement and system organization. Focus on managing self-storage facility workflows, maintaining accurate records, and ensuring operational efficiency across the business.

Location: Must be based in Colombia, Mexico, Argentina, Costa Rica, or Brazil and available to work during U.S. business hours.

Company

hirify.global is a professional services firm supporting property management operations and business growth.

What you will do

• Support the Director of Property Management with scheduling, task tracking, and administrative coordination.
• Manage assigned projects from planning through completion and maintain operational documentation.
• Handle daily self-storage operations including rentals, move-ins, move-outs, and billing using Easy Storage Solutions.
• Respond to customer inquiries via phone, email, and text while maintaining high service standards.
• Identify process gaps and develop SOPs to improve organizational consistency and efficiency.
• Prepare operational reports covering occupancy, lead activity, and performance metrics.

Requirements

• Must be based in Colombia, Mexico, Argentina, Costa Rica, or Brazil.
• Must be available to work during U.S. business hours.
• English: C1+ required for professional communication.
• Experience in business operations, administration, project coordination, or property management.
• Proficiency with Google Workspace and ability to maintain a professional home office setup.
• Typing speed of 60+ WPM.

Nice to have

• Experience using AppFolio or Easy Storage Solutions.
• Proven track record of creating SOPs and operational workflows.
• Experience in self-storage or leasing environments.

Culture & Benefits

• Fully remote work environment with significant ownership.
• Opportunity to improve systems and operational efficiency.
• Clear career growth paths into Property or Operations Management roles.
• Collaborative and fast-paced work environment.

Hiring process

• Initial phone screen.
• Spark Hire intro video (3–5 minutes).
• Client interview.