Associate, External Product Specialists (Fintech)

TL;DR

Associate, External Product Specialists (Fintech): Supporting product and marketing teams by executing research plans and analyzing customer behaviors to inform new product features with an accent on data-driven decision-making. Focus on building measurement frameworks, conducting A/B testing, and leveraging advanced analytics to drive growth and engagement for savings and CD products.

Location: Must be based in Richardson, TX, United States

Company

A leading global financial institution providing a wide range of financial services.

What you will do

• Analyze customer journeys across digital touchpoints to improve user experience.
• Develop and monitor A/B tests to optimize acquisition and retention strategies.
• Synthesize data insights into actionable business items for leadership.
• Build automated reporting and dashboards to track product and marketing KPIs.
• Collaborate with technology and modeling teams to evaluate new data sources.
• Develop customer segmentation frameworks to measure lifetime value.

Requirements

• Master’s degree with 1 year of experience or Bachelor’s degree with 3 years of experience in Applied Mathematics, Statistics, Business Analytics, Computer Science, or Data Science.
• Experience presenting insights to senior leadership.
• Proficiency in programming languages such as Python, Java, C, Scala, Alteryx, C++, or Presto.
• Experience with data visualization tools like Tableau or Power BI.
• Working knowledge of SQL, Hadoop, and Big Data stacks.
• Experience with machine learning techniques including regression, classification, clustering, or NLP.

Culture & Benefits

• Opportunity to work within a major global financial division.
• Access to advanced analytical tools and large-scale data infrastructure.
• Commitment to equal opportunity employment and inclusive workplace practices.