3 месяца назад
English And Georgian Speaking Support Associate Part-Time (Logistics)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Support Associate (Logistics): Assisting customers, courier partners, and venues across multiple countries via live chat and phone with an accent on delivery operations efficiency. Focus on resolving real-time delivery issues and providing high-quality customer service in a fast-paced environment.
Location: Onsite in Tbilisi, Georgia (Anna Politkovskaya St.)
Company
is a technology-driven delivery platform specializing in food, grocery, and package logistics.
What you will do
- Assist customers, courier partners, and venues across multiple countries via live chat and phone.
- Support smooth and efficient delivery operations on a daily basis.
- Collaborate with internal teams to continuously improve service quality and user experience.
Requirements
- Fluency in Georgian and professional working proficiency in English (written and spoken).
- Availability to work 20 hours per week across various shifts, including mornings, evenings, and weekends.
- Ability to multitask effectively in a dynamic, fast-paced environment.
- Strong communication skills with a customer-first mindset.
Culture & Benefits
- Medical insurance and pro-rated paid vacation (24 days).
- credits cashback benefit and sports discounts.
- Access to professional growth and -wide training programs.
- Office perks including complimentary fruits and drinks.
- Friendly and growth-oriented work environment.
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