Customer Partner (IT Services)

TL;DR

Customer Partner (IT Services): Driving growth and profitability for strategic accounts within semi-government industries in Hong Kong with an accent on C-suite relationship management and P&L ownership. Focus on expanding service scopes, executing high-impact account strategies, and integrating local Chinese technology ecosystem partnerships.

Location: Hong Kong (Hybrid)

Company

hirify.global is a global leader in running and reimagining mission-critical technology systems for the world's leading businesses.

What you will do

• Develop and execute account strategies to grow and retain high-value accounts.
• Generate new opportunities and expand existing work into larger scopes and new capabilities.
• Manage the account P&L to ensure profitability, integrity, and compliance.
• Cultivate deep strategic connections with C-suite executives.
• Collaborate with sales teams and partners to build a strong go-to-market pipeline.
• Identify and deliver bespoke technical solutions tailored to unique customer needs.

Requirements

• 8+ years of sales experience, including at least 2 years selling services.
• Proven track record with semi-government industries in Hong Kong (e.g., HKAA, HKMA, HKHA, MTR).
• Strong connections within the local Chinese Technology ecosystem in Hong Kong.
• Experience managing end-to-end sales processes and account P&L.
• Deep knowledge of current business and technology trends.
• Must be based in Hong Kong.

Nice to have

• Bachelor's or Master's degree.
• Experience selling technical solutions.

Culture & Benefits

• Hybrid-friendly work culture supporting overall well-being.
• "Be Well" programs focusing on financial, mental, physical, and social health.
• Access to cutting-edge certifications from Microsoft, Google, and Amazon.
• Inclusive environment that values empathy, diversity, and shared success.
• Personalized development goals and continuous feedback loops.