Admin Assistant (Healthcare)

TL;DR

Admin Assistant (Healthcare): Managing client scheduling and practice administration for a multi-clinician dietetics practice with an accent on professional communication and inbox management. Focus on coordinating clinician calendars, streamlining client onboarding, and maintaining accurate medical records in Halaxy.

Location: Remote (Working hours: 2:00 PM to 4:00 PM Brisbane Time)

Company

hirify.global is a multi-clinician dietetics practice based in Brisbane, Australia, providing evidence-based support in gut health, women's health, metabolic nutrition, and more.

What you will do

• Triage and respond to client emails and leads within 24 hours using approved templates.
• Coordinate complex bookings across three clinicians with varying locations and arrangements.
• Manage new client onboarding, including referral verification, intake forms, and Telehealth setup.
• Maintain accurate client records and GP databases within the Halaxy system.
• Perform practice reporting, track referral expiry dates, and coordinate re-engagement outreach.
• Handle social media engagement across three Instagram accounts and maintain health directory listings.

Requirements

• English: C1 level required (professional, warm, and grammatically accurate written English is critical).
• Availability: Must be able to work 2:00 PM to 4:00 PM Brisbane Time.
• Experience in healthcare or wellness administration, preferably in a private practice setting.
• Strong attention to detail with the ability to follow templates precisely.
• Ability to work independently and proactively with minimal supervision.
• Strict discretion and confidentiality when handling sensitive clinical information.

Culture & Benefits

• Fully remote work arrangement.
• Consistent part-time schedule (approximately 10 hours per week).
• Opportunity to work with a growing, evidence-based clinical team.
• Environment that values genuine ownership and proactive communication.