Spanish Bilingual Healthcare Receptionist (Healthcare)

TL;DR

Spanish Bilingual Healthcare Receptionist (Healthcare): Managing patient communications and administrative workflows for a Physical Therapy Clinic with an accent on call handling, scheduling, and data entry. Focus on maintaining accurate patient records in WebPT and providing high-quality bilingual customer support.

Location: Remote (Must align with US Pacific Time / Los Angeles, CA)

Company

hirify.global is a professional staffing and outsourcing partner matching skilled professionals with global clients.

What you will do

• Manage incoming calls professionally, providing excellent customer service to patients.
• Input and update patient information accurately using WebPT software.
• Coordinate and schedule patient appointments and send reminders.
• Communicate with external companies referring new patients to the clinic.
• Maintain confidential and accurate patient records and charts.
• Escalate complex or urgent inquiries to the appropriate supervisor.

Requirements

• Bilingual proficiency in Spanish and English is required.
• Previous experience as a healthcare receptionist or in medical customer service.
• Ability to work full-time during US Pacific Time (7:30 am to 4:30 pm).
• High school diploma or equivalent.
• Reliable internet connection and a dedicated home office setup.
• Experience with WebPT or similar EMR systems (preferred).

Culture & Benefits

• Permanent work-from-home arrangement.
• Consistent Monday to Friday work schedule.
• Independent contractor arrangement with professional fees based on performance.
• Direct responsibility for own benefits and taxes.