Sr. System Administrator, Data Centers (AI)

TL;DR

Sr. System Administrator, Data Centers (Infrastructure): Managing hardware and cloud infrastructures to ensure reliability and scalability with an accent on global server fleet administration and automation. Focus on capacity planning, data center deployment at scale, and implementing security hardening and observability.

Location: Based in Vancouver, Canada (with occasional travel for on-site work)

Salary: $106,500 - $135,000 CAD (for Ontario)

Company

An AI-native business communications platform unifying calling, messaging, meetings, and contact centers powered by real-time AI.

What you will do

• Evaluate hardware options and colocation facilities to align with performance and cost objectives.
• Design and deploy cloud expansion strategies across various providers and regions.
• Lead capacity planning and expansion strategies to proactively mitigate growth bottlenecks.
• Deploy servers at scale globally using automation and consistent infrastructure standards.
• Develop and maintain automation for a large fleet of servers, VMs, and containers to reduce toil.
• Establish monitoring, alerting, and SLO-oriented metrics for server and network health.

Requirements

• 5+ years of experience in systems administration or similar infrastructure roles.
• Extensive experience with Linux (on-premise and cloud), including performance tuning and automation at scale.
• Proficiency in networking technologies: TCP/IP, DHCP, DNS, routing, firewalls, and load balancing.
• Hands-on data center experience, including racking, stacking, cabling standards, and remote management.
• Experience with cloud platforms such as GCP or AWS within hybrid environments.
• Active passport required for occasional on-site travel.

Culture & Benefits

• Opportunity to build and ship agentic AI products at the center of AI transformation.
• Competitive salary and comprehensive benefits package.
• Inclusive and vibrant office environment designed to foster collaboration.
• Access to cutting-edge AI tools and robust professional training programs.