Change & Release Analyst (Fintech)

TL;DR

Change & Release Analyst (Fintech): Coordinating risk-based change and release activity across the enterprise technology estate with an accent on production stability and safe delivery. Focus on embedding governance into CI/CD pipelines, managing release schedules, and ensuring operational readiness for production deployments.

Location: Bristol (Harbourside). Hybrid working (3 days per week in office); must be based in the UK as employment sponsorship is not provided.

Company

The UK's leading investment platform for private investors, helping people save and invest for a better future for over 40 years.

What you will do

• Coordinate end-to-end change and release activity, managing risk assessments, approvals, and implementation controls.
• Maintain a forward schedule of change and release to provide visibility of impacts and dependencies.
• Act as a control point for production releases to ensure operational readiness and successful validation.
• Embed governance into CI/CD pipelines to enable automated compliance and auditability.
• Provide guidance to engineering and platform teams on change standards and risk mitigation.
• Support the resolution of failed changes and drive continuous improvement in release quality.

Requirements

• Experience in IT Service Management (ITSM) with strong knowledge of ITIL Change and Release Management.
• Understanding of CI/CD pipelines, deployment tooling, and automated release practices.
• Experience working across hybrid environments including cloud and third-party platforms.
• Strong coordination and stakeholder management skills across technical and non-technical teams.
• Analytical mindset to balance delivery pace, risk, and service stability.
• Unable to provide employment sponsorship.

Culture & Benefits

• Flexible hybrid working options (3 days in Bristol office).
• Discretionary annual bonus and annual pay review.
• 25 days holiday plus bank holidays and an additional Christmas closure.
• Pension scheme with up to 11% employer contribution.
• Private medical insurance and health care cash plans.
• Comprehensive wellness support including mental health counselling and Wellhub access.

Hiring process

• Two-stage process consisting of an initial call and a competency/scenario-based interview.