Principal Product Designer (AI)

TL;DR

Principal Product Designer (AI): Leading the design of agentic AI experiences for a retail commerce platform with an accent on interaction patterns, merchant trust, and hands-on prototyping. Focus on defining the future of AI-driven merchant workflows and elevating design craft across the organization through direct contribution.

Location: Must be based in Ontario, Quebec, or Eastern Canada (Toronto preferred).

Salary: $200,000 – $240,000 CAD (for candidates in Ontario).

Company

hirify.global is a global commerce platform providing cloud-based solutions for retail, hospitality, and golf businesses to unify online and physical operations.

What you will do

• Define interaction patterns for agentic AI that allow merchants to converse with and supervise intelligent agents.
• Lead end-to-end design for AI experiences from concept through to shipped product.
• Raise the craft bar across the Retail design organization by contributing directly to key product areas.
• Lead vision work and hands-on prototyping to rethink core merchant experiences.
• Model AI-first workflows for the design team by using modern prototyping tools daily.
• Influence cross-functional partners and stakeholders through storytelling and high-quality design work.

Requirements

• 12+ years of product design experience with a maker's mindset.
• Strong portfolio demonstrating exceptional craft in UX, interaction, and visual design.
• Proven experience leading large, ambiguous initiatives across multiple teams without formal authority.
• Genuine fluency with AI, including active use of LLMs and AI prototyping tools.
• Technical understanding sufficient to build prototypes and reason about engineering constraints.
• Must be based in Ontario, Quebec, or Eastern Canada.

Culture & Benefits

• Flexible work environment with remote work policies.
• Equity options and pension plan contributions.
• Health and wellness credit plus comprehensive insurance benefits.
• Enhanced parental leave and paid time off.
• Continuous learning opportunities and training budgets.
• Inclusive culture with employee-led networks and social committees.