Service Support Representative

TL;DR

Service Support Representative: Managing administrative insurance operations including application and claims processing with an accent on accuracy and departmental goal attainment. Focus on coordinating with sales teams and carriers to resolve inquiries and maintaining organized documentation workflows.

Location: Must be based in Illinois

Salary: $16.50 Hourly

Company

hirify.global is a global insurance distribution platform providing specialized wholesale brokerage, program administration, and niche insurance solutions.

What you will do

• Process insurance applications, enrollments, and claims accurately.
• Meet daily departmental goals and guidelines set by insurance carriers.
• Coordinate with sales teams and carriers to resolve processing questions.
• Manage daily printing of new business issue packets.
• Handle outgoing mail and assign incoming correspondence to correct subgroups.
• Process daily carrier decision files for new business.

Requirements

• Must be based in Illinois
• High school diploma or GED.
• Minimum of 1 year of related operations experience.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills with the ability to prioritize multiple tasks.
• Effective interpersonal and communication skills.

Culture & Benefits

• Full-time employment with a global insurance platform.
• Opportunity to work within a collaborative, entrepreneurial culture.
• Commitment to equal employment opportunity and inclusive workplace practices.