Senior Partner Success Manager (Fintech)

TL;DR

Senior Partner Success Manager (Fintech): Managing post-go-live success for strategic Omni partners with an accent on GBV growth, partner health, and long-term retention. Focus on driving partner activation, optimizing performance metrics, and serving as the primary commercial relationship owner for enterprise and mid-market accounts.

Location: Remote - US

Compensation: $170,000–$190,000 OTE

Company

hirify.global is a rapidly growing travel and fintech platform transforming corporate travel and spend management through intelligent automation and exclusive hotel supply.

What you will do

• Own post-go-live success for a portfolio of enterprise and mid-market Omni partners.
• Monitor partner health metrics including booking volume, rate quality, and conversion.
• Drive GBV growth through proactive check-ins, performance reviews, and optimization strategies.
• Coordinate with Solutions hirify.globalering to ensure smooth partner onboarding and activation.
• Serve as the primary escalation point for post-live partner issues and relationship management.
• Identify expansion opportunities and upsell new use cases within existing partner footprints.

Requirements

• 8+ years of experience in partner success, customer success, or strategic account management.
• Proven track record managing B2B relationships with measurable revenue or GBV outcomes.
• Strong data orientation with the ability to use metrics to diagnose problems and drive strategy.
• Experience coordinating with technical teams while owning the commercial relationship.
• Must be based in the US to support the remote-first US-based team.
• High bar for written and verbal communication skills.

Nice to have

• Prior experience with API-based product partnerships or platform integrations.
• Familiarity with hotel supply, OTA distribution, or corporate travel.
• Experience building health scoring models or QBR frameworks.

Culture & Benefits

• Competitive base salary with variable pay (OTE) and equity opportunities.
• Hybrid-hub model supporting both office and fully remote work environments.
• Comprehensive benefits package focused on employee well-being.
• Opportunity to work on a high-growth product line with significant revenue impact.
• Travel required for partner QBRs and industry events (~15%).