Deal Desk Analyst (SaaS)

TL;DR

Deal Desk Analyst (SaaS): Processing quotes, order forms, and legal documents to streamline revenue operations with an accent on Salesforce CPQ and cross-departmental coordination. Focus on managing non-standard deals, ensuring SLA compliance, and implementing process improvements.

Location: Hybrid (Manila, Philippines)

Salary: ₱60,000 per month

Company

hirify.global is a pioneer of compensation intelligence, using AI-powered technology to help organizations make smarter pay decisions.

What you will do

• Create and update quotes in Salesforce CPQ based on the Revenue and Customer Success Approval Matrix.
• Process requests via email and Salesforce queues to update order details and formatting within SLAs.
• Coordinate with Finance and Legal teams to approve and execute non-standard deal requests.
• Review, compile, and send finalized contracts for signature using DocuSign.
• Develop and maintain the Deal Desk Manual based on new request patterns.
• Recommend and implement operational process improvements for the Sales Operations team.

Requirements

• 2+ years of experience in sales support, contracting, or deal desk roles.
• Proven experience with Salesforce and SaaS accounting principles.
• Proficiency with Salesforce CPQ, Microsoft Word, Adobe Acrobat, and DocuSign.
• Strong organizational and prioritization skills, especially during end-of-quarter peaks.
• Effective communication skills across various organizational levels.
• Must be based in the Philippines to support the hybrid office model in Manila.

Culture & Benefits

• Employee-centric hybrid work model providing flexibility and in-person collaboration.
• HMO coverage including one dependent.
• 15 days of additional paid leave (refreshed annually) plus Philippine regular holidays and Global Mental Health Day.
• Fixed work schedule: Monday through Friday, 10 PM – 7 AM Manila time.
• Continuous feedback culture with access to learning and development opportunities.
• Inclusive environment with Employee Resource Groups and company-sponsored volunteer hours.