Manager - CRM & Business Analytics (Medical Devices)

Location: Hybrid, Taguig City, National Capital Region, Philippines

Company

hirify.global is a medical devices and healthcare solutions company focused on protecting and improving global health, with operations in more than 64 countries and over 800 sales and service professionals in the Philippines.

What you will do

• Oversee CRM platform administration, maintenance, performance, data accuracy, integrity, security, and user adoption.
• Develop local CRM governance, guidelines, best practices, training, and user support for the commercial organization.
• Integrate and analyze CRM, SAP, and other business data sources to generate actionable commercial insights.
• Design, build, and optimize Power BI dashboards and reports for performance monitoring and analysis.
• Recommend and implement SQL-based and other data integration solutions.
• Lead cross-functional projects, coach colleagues, and coordinate with APAC CRM and Commercial Excellence teams.

Requirements

• At least 5 years of experience in Sales Force Effectiveness, CRM management, or business analytics.
• Experience with CRM administration, system management, user support, and data governance.
• Proficiency in Power BI or a similar dashboard and reporting platform.
• Experience with Salesforce or a similar CRM, SAP or another ERP system, and SQL-based data integration.
• Strong business analytics, stakeholder management, communication, and performance monitoring skills.
• Ability to influence cross-functional teams and coordinate multi-stakeholder projects in a matrix environment.

Nice to have

• Experience in the pharmaceutical or healthcare industry with a proven record of success.

Culture & Benefits

• Group term life insurance and medical and optical reimbursement.
• Company laptop or iPad, mobile allowance, fuel allocation, and car allowance.
• Maternity assistance and an employee incentive scheme.
• Training and development programs, team-building activities, and an inclusive working environment.

Hiring process

• Submit personal information and a CV for review by the Talent Acquisition team.
• Complete two interviews if selected after CV screening: one in person and one remotely.
• Successful candidates receive an offer followed by onboarding support.