Field Service Engineer

TL;DR

Field Service Engineer (Solar Inverters): Assist with warranty repairs and commission SMA utility inverters in the field with an accent on troubleshooting, analyzing inverter operation data, and maintaining O&M activities. Focus on solving high-voltage, three-phase electrical issues while supporting customer satisfaction through site visits, remote support, and accurate spare-parts inventory management.

Location: Sacramento, CA (Western region). Work authorization: must be authorized to work in the United States on a full-time basis; no visa sponsorship.

Salary: $33.00–$35.50 per hour (dependent on experience and qualifications).

Company

hirify.global develops solar technology for photovoltaic systems, including utility inverter solutions.

What you will do

• Assist with commissioning, troubleshooting, and warranty repairs of SMA utility inverters in the field via email, telephone, and site visits.
• Analyze inverter operation and data, and support learning to interpret operation and maintenance activity.
• Build detailed product knowledge of SMA utility inverter products and associated SMA/third-party accessories.
• Maintain accurate spare-parts inventory counts provided by SMA.
• Perform and/or assist with maintenance activities per SMA product maintenance manuals and customer contractual obligations.
• Support customer satisfaction while working to reduce field service costs; handle occasional nonstandard business hours and significant domestic travel (possible international travel).

Requirements

• Work authorization: must be authorized to work in the United States on a full-time basis; no H-1B/OPT/CPT/TN or other visa sponsorship.
• 3+ years of experience in electrical, electronic, and/or network communications.
• Strongly preferred: bachelor’s degree in a technical field or equivalent renewables-industry experience.
• Strongly preferred: prior experience in the renewable energy industry.
• Ability to analyze and solve problems effectively.
• Ability to work a nonstandard schedule as needed and travel extensively for service work.

Culture & Benefits

• Hybrid work model with a remote work model listed for the role.
• Comprehensive health, dental, and vision coverage (including $0 premium options).
• 401(k) plan with company match.
• Professional development and training opportunities.
• Inclusive, collaborative, and innovative work environment.

Hiring process

• Resume/application review with disqualification for AI-manipulated application materials.
• Interviews to evaluate fit for field commissioning, troubleshooting, and customer service responsibilities.