Post-Installation Solar Service Specialist (Engineering)

TL;DR

Post-Installation Solar Service Specialist (Engineering): Providing technical support and virtual diagnostics for solar energy systems with an accent on post-installation maintenance, repair, and troubleshooting. Focus on generating accurate service quotes and resolving complex electrical and structural challenges for solar installations.

Location: Remote (Must be available to work 10:00 AM – 6:45 PM EST, Freehold, NJ time).

Company

hirify.global provides specialized technical support and maintenance solutions for post-installation solar energy systems.

What you will do

• Conduct virtual troubleshooting and diagnostics for solar systems experiencing post-installation issues.
• Generate detailed quotes for repairs, maintenance, and service work.
• Handle technical phone calls regarding system functionality and ongoing maintenance.
• Provide expert guidance on electrical and structural solar components.
• Collaborate with technical teams to resolve complex post-installation challenges.
• Document troubleshooting processes to maintain the technical knowledge base.

Requirements

• Must have proven post-installation solar service, repair, and troubleshooting experience.
• Strong technical knowledge of solar system electrical and structural components.
• Ability to conduct effective virtual troubleshooting and remote diagnostics.
• Strong communication skills for technical customer interactions.
• Must be available to work Monday - Friday, 10:00 AM to 6:45 PM EST.

Culture & Benefits

• Permanent work from home arrangement.
• Immediate hiring process.
• Health insurance coverage available for eligible locations.
• Opportunity to work in a specialized technical support environment.