Operations Manager (Property Management)

TL;DR

Operations Manager (Property Management): Leading day-to-day operations for a residential property portfolio with an accent on leasing, maintenance coordination, and financial performance. Focus on building high-performing teams, standardizing operational workflows, and driving owner satisfaction across the Miami and Orlando markets.

Location: Must be based in LATAM (Mexico, Colombia, Argentina, Dominican Republic, or Costa Rica) and available to work during U.S. Business Hours (EST).

Company

hirify.global is a professional services firm hiring on behalf of a growing property management company.

What you will do

• Lead and mentor a team of six professionals across leasing, operations, and maintenance departments.
• Oversee the full lifecycle of property management, including leasing, unit turns, and rent collections.
• Develop and implement scalable SOPs to drive operational efficiency and accountability.
• Serve as the primary point of contact for property owners to ensure high retention and satisfaction.
• Monitor KPIs such as occupancy rates, maintenance costs, and delinquency reports to improve profitability.
• Coordinate with vendors and internal staff to ensure properties meet quality standards.

Requirements

• 3+ years of residential property management experience and 2+ years of leadership or operations management experience.
• Fluent English and Spanish communication skills (written and verbal).
• Must be based in LATAM and able to work U.S. Business Hours (EST).
• Proven experience managing cross-functional, remote teams.
• Strong understanding of leasing, maintenance coordination, and eviction procedures.
• Excellent organizational and project management skills.

Nice to have

• Experience with Buildium, QuickBooks, and Monday.com.
• Experience managing operations across multiple geographic markets.
• Background in both residential and commercial property management.

Culture & Benefits

• High-impact leadership role with significant operational ownership.
• Fully remote work environment.
• Collaborative and growth-oriented culture.
• Clear career progression paths into Director, VP, or COO roles.

Hiring process

• Application review followed by a mandatory Spark Hire intro video (3–5 minutes).
• Property management operations assessment.
• Final client interview.